That is why we recommend introducing an online booking system. This will allow you to have a handy interactive calendar on your contact page which your customers can use to book appointments, meetings, consultations, phone calls, video calls - whatever you wish. The system can connect with up to six of your calendars on a variety of different applications, allowing you to seamlessly integrate it with your calendar and/or your team’s. These calendars can be totally customisable, so you can select either one or numerous members of the team to include on the system, allowing customers to book a meeting with who they wish. Alternatively, the system can delegate the bookings for you amongst the team, based on availability, priority, or equity. 

Additionally, they can facilitate a number of different meeting types - from one-to-one, to collective (one customer with numerous team members), to group (numerous customers with one team member). This enables you to use the system to host webinars, training and other less conventional events alongside your usual meetings and appointments. 

They have a number of other useful features; automatic email/text reminders and confirmations, buffers to add extra time before and/or after events, daily limits to cap the number of meetings, minimum scheduling notices to avoid last minute meetings, intelligent time-zone detection, and customisable branding so it fits seamlessly into your site. 

These booking systems also come with valuable features for simplifying the experience of your team. You can eliminate expense reports from each team member with a centralised billing feature which allows for one easy payment to cover all users’ subscriptions, whilst metrics and reporting allows you to track invitee engagement and campaign scheduling activity. You can also introduce team pages which display a single view of event types, permitting invitees to schedule with the relevant person, topic or event. 

All of these features ensure that your scheduling and communication with your customers run flawlessly, increasing your conversion rates and improving your chances of new prospects coming on board - whilst making your life a lot easier!