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Which Social Media Platform is Right for Your Brand?

Social media marketing can be one of the most effective ways to produce both organic and paid traffic - if used correctly. With an estimated 3.08 billion people now on social media and set to grow to up to 3.43 billion by 2023*, here are a few tips on how to find your target audience online. 

A close up of a cell phone with social media icons on the screen.

The global reach of social media cannot be underestimated. Social media is now used worldwide, with a penetration rate of 49%* suggesting that even less developed countries are now beginning to engage on a greater scale with social media. 

With such a staggering reach, it is becoming increasingly important for businesses to recognise the value of social media marketing. Regardless of your particular industry, it is almost guaranteed that your target audience will be active on social media and it can be one of the cheapest forms of marketing, therefore offering a fantastic ROI. 

The issue is how to locate them with such an eye-watering number of users on each platform. Additionally, which platforms are most suited to marketing your particular service or products? Furthermore, what do you want to achieve? Is it brand awareness, lead generation, website traffic or conversions? 

All these factors influence which platform you should focus your marketing efforts on. That is not to say that it wouldn’t be worth being on all the platforms you can - absolutely it is important to be as visible as possible online. However, you may find that certain platforms suit your business and your aims more closely - so here are our tips what a few of the largest social media platforms can offer you: 


A laptop computer is open to a facebook page on a wooden table.people to bar graph gif

1. Facebook

With approximately 2.5 billion daily active users*, Facebook is the world’s most popular social media platform. With such a wide user base, it is possible for almost any business to locate their target audience, especially using Facebook’s ‘Facebook for Business’ tools. Additionally, with their specialised business pages allowing you to track metrics and providing analytics, it is quite a well-designed platform for keeping track of the success of your marketing campaigns. 

Whilst the lack of hashtagging may make organic traffic a bit harder to generate, Facebook Ads are a great tool for creating paid traffic. You can either create specific ads or boost your page’s Facebook posts, targeting your audience by selecting desired characteristics from categories such as age, gender, interests, employment, purchasing behaviours, relationship status and so on. The amount of available data available on each consumer on Facebook means targeted advertising is extremely simple to achieve. 

When creating new ads, the automatic placement feature in the Ads Manager allows the delivery system to make the most of your budget by placing your ad in specific locations on Facebook, Instagram, Messenger and Audience Network based off of the objective you select when creating your campaign. With both written or video ads placed in community groups, on the main feed, on the side feed or in Messenger, there are plenty of opportunities to be seen on Facebook - as long as you are willing to do a little boosting. Advertise your website, your product, your service, a special promotion, a campaign, your Facebook page itself - whatever you wish. 

What does all this mean? That Facebook can be a very cost-effective way of growing your following quickly, especially as you can easily be seen by the people you want to be seen by. Messenger allows you to capitalise on those leads by setting up automatic replies to anyone who sends your page a message, or even automatically beginning a conversation with anyone who views your page. However, if you are not able to put some budget towards Facebook, other platforms are more likely to generate organic traffic and leads. 

A laptop with a twitter logo on the screen is open on a desk.
2. Twitter 

Twitter claim to be the number one social media platform for discovery and suggest people spend 26% more time viewing ads on their platform than any other social media platform**. They are certainly a good option for organic traffic thanks to the popularity of hashtagging, which allows consumers to discover tweets containing specific hashtagged keywords. This can be utilised in both the content you produce, allowing your target audience to find you, and through paid Twitter for Business targeting tools that allow you to target ads at audiences based on their conversations, keywords, interests and followers. Similarly, you can also run paid Ad campaigns based on your objectives that optimize towards a marketing goal - awareness, conversions or specific actions. 

Twitter does have a limited character count of 280 characters and an image size of 4MB per image, so the content you produce must be more concise than other platforms. However, it is great for videos and short GIFs, meaning if you are in an industry which offers a very visual product or service, it could be a great platform to utilise.

 Additionally, it is a good platform for customer engagement - many big brands in recent years have taken to running campaigns and competitions on Twitter because the retweet function makes sharing posts a more popular user action than other social platforms. This provides the opportunity to have your post shared globally and therefore reach a wider audience. It is a platform that thrives off of informality - brands such as KFC, Domino’s, big UK supermarkets and McDonald’s have all gained attention from humorous interactions with customers. This kind of consistent customer interaction requires a larger marketing budget and benefits from a bigger following, so smaller companies are best focusing on the paid ads, targeting and hashtag engagement. 

A person is holding a cell phone with a collage of pictures on it
3. Instagram 

 Instagram claims to have over a billion active accounts every month, and notes that 90% of accounts follow a business***. Business accounts on Instagram are becoming increasingly popular, with new features being introduced that now allow companies to market and advertise in a variety of ways using paid ads, videos, images and content on their own page, and Instagram stories, as well as the new ‘Shop’ feature where e-commerce companies can make sales through Instagram itself rather than just linking to their website. 

As standard, an Instagram business account is free to set-up, and provides you with real-time metrics on your posts and stories, insights into your followers and user interactions, and a platform for providing business info such as address, contact details and business hours. You can hashtag keywords to allow users to find you in the ‘Explore’ section of the app, or you can pay to have your post appear there; Instagram offers a number of paid advertising options. You can place ads so they appear on the stories section, with click-throughs to your page, a special offer, or your website. Alternatively - or additionally - you can place ads on the main feed, with the option for photo, video or carousel ads. Instagram also has a feature called Collection, where you can showcase a range of products and services. Similarly to Facebook (Instagram is owned by Facebook), you can promote or boost certain posts, and all advertising can be targeted based off of your specific criteria - location, demographics, behaviours, lookalikes, interests, or custom audiences. 

Instagram is certainly a powerful business platform now, but you have to be willing to put the effort into your aesthetic. Graphics, videos, boomerangs, GIFs, animations, professional photography - all of these thrive on Instagram, and quality is key. As a business, you have to be willing to put thought into the appearance of your page as a whole, which means you have to decide your content strategy ahead of time. The effort is worth it, however - Instagram is a fantastic place to reach new customers and audiences, as long as you use it correctly. Already established companies such as Vogue have managed to sell out their September issue simply by using Instagram stories, so it evidently is a great place for your business to be. 

A sign that says welcome to linkedin on it
3. LinkedIn

LinkedIn is a great B2B option for digital marketing and brand awareness. A social platform for professionals, LinkedIn offers companies the chance to engage with and target businesses or individuals within their target audience. You can track and participate in content trending with your target audience, drive specific actions with a customisable call-to-action button and track and monitor activity with visual metrics. You can create a business page and produce content, videos, messages, articles, training and more, published either organically or with the help of their advertising features. These allow you to sponsor posts or messages to target specific professionals, advertise directly into your target audience’s inbox, create video ads to drive leads, produce text ads with PPC (pay-per-click) or CPM (cost-per-impression) options, create personalised dynamic ads to draw in your audience or prospects and more. 

It facilitates a direct approach as you can communicate and build relationships with the professionals you are interested in working with, both locally and remotely. This is great as a free option to draw in prospects - but you have to be willing to put the time in to engage with them and build your page (both your personal and your company’s) so that they get a good impression from you. Their ad capabilities are a useful way to be seen directly by the businesses or individuals you want to be seen by - but if you are more of a B2C company, this may not be the best place to invest your ads budget. 


If you would like to find out more about social media marketing, get in touch with us today for a free consultation - we’ll let you know how you can improve your ROI, leads and brand awareness by focusing your budget in the right places!


*Statistica.com, “Number of global social network users 2010-2023”, https://www.statista.com/statistics/278414/number-of-worldwide-social-network-users/
**Twitter for Business, https://business.twitter.com/en/b.html. 
***Instagram for Business, https://business.instagram.com/. 

This blog post was written by:

Caitlin Davis • June 15, 2020

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